Munich. The event that BMW customers have been
waiting for: the Black Week campaign is back again this year, from 24
to 30 November. Over this period, 18 markets in the BMW Group will be
offering discounts on digital services as well as selected vehicle
functions. Black Week has been a resounding success since it was held
for the first time in 2017, and rates as the BMW Group’s most
successful online sales campaign. In 2020, campaign week sales
increased by 57 per cent compared to the year before. The sales bump
provided by Black Week accounted for 8 per cent of the total digital
products and services sales for 2020. A total of 22,000 additional
sales were generated by BMW customers during these seven days. The
biggest sellers were the BMW Service Inclusive offering, the Connected
Booster Package and the High-beam Assistant option.
The countries taking part in the campaign this year are Germany, the
United Kingdom, Switzerland, Netherlands, Spain, France, Italy,
Poland, Belgium, Sweden, Austria, Norway, Portugal, Czech Republic,
Japan, Denmark, Finland and Luxembourg. Depending on the country,
customers will be able to avail of price discounts of up to 30 per
cent on digital services that can be added following vehicle purchase.
The offers include the popular Connected Booster Package, which
encompasses a number of services, as well as individual services like
Apple Car Play®, which integrates the features of the iPhone into the vehicle.
A special highlight this year is the discount of up to 30 per cent on
the popular “BMW Service Inclusive” package, which is available in
nine markets. Customers pay a fixed amount once and are entitled to
all the services in the package during the period of cover of, say,
five years or up to 100,000 km.
Black Week is an important part of the consistent digitalisation
strategy employed by the BMW Group to offer its customers a host of
useful functions that can be added to a vehicle after purchase. In
this way, all BMW drivers can personalise their vehicle to their
specific needs in order to hack their lives with smart innovations.