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Scania Financial Services is celebrating 20 years as a separate business area
by reporting record earnings of over SEK 1.0 billion for 2015. Customers
increasingly see the advantages of a long-term partnership and the integrated
solutions Scania offers.
Scania Financial Services has displayed a steady positive development during the past 20 years of offering financing solutions to customers. An important part of Scania’s customer offer is to provide package solutions of products and services, for example insurance and effective financing.
“Being an integrated part of our customers’ business is the key to success. We will achieve this by combining our product and service portfolios, to continue to find ways of improving profitability for our customers,” says Scania’s President and CEO, Henrik Henriksson.
During 2015 Scania’s customer finance portfolio increased to a record high SEK 56.5 billion, an increase of 8 percent in local currency. The growing finance portfolio contributed to the record high operating income in 2015 of SEK 1,040 million (1,016).
“We have a stable market penetration in Europe and are growing in emerging markets. For example, we have seen the effect of expanding our local presence in Asia by opening a regional office in Malaysia,” says Koen Knoops, Head of Scania Financial Services.
Greater demand for insurance solutions
Aside from growth in the finance portfolio, there is an increasing demand for Scania’s insurance solutions.
“Our offer stands up well against other insurance alternatives in all regions and our customers perceive the advantages of tailored financing and insurance solutions for the transport industry,” says Henriksson.
The core of the offer is uptime. Efficient claims management and fast repairs in Scania’s service network, contribute to the owner’s revenue.
“Such package solutions increase customer satisfaction, customer loyalty and generate business for our workshops,” explains Henriksson.